:root{--bg:#f4f5f4;--surface:#fff;--surface-2:#f7f8f7;--ink:#1a1c1a;--ink-2:#4e544f;--muted:#7a817b;--line:#e2e5e2;--line-soft:#ecefec;--green-800:#0e4230;--green-700:#12523c;--green-600:#17694a;--green-500:#1c7d58;--green-wash:#eaf2ee;--amber-deep:#9a6a10;--amber-wash:#faf3e3;--c-blue:#2a78d6;--c-aqua:#1baf7a;--c-yellow:#eda100;--c-green:#008300;--c-violet:#4a3aa7;--c-red:#e34948;--radius:12px;--radius-sm:8px;--shadow:0 1px 2px #14231b0d;--shadow-md:0 1px 3px #14231b0f, 0 6px 20px #14231b12;--shadow-lg:0 4px 12px #14231b14, 0 18px 44px #14231b29;--font-body:"Inter", system-ui, -apple-system, "Segoe UI", sans-serif}*{box-sizing:border-box}html,body,#root{min-height:100%}body{background:var(--bg);color:var(--ink);font-family:var(--font-body);-webkit-font-smoothing:antialiased;margin:0;font-size:14.5px;line-height:1.55}h1,h2,h3,h4{color:var(--ink);letter-spacing:-.01em;margin:0;font-weight:650;line-height:1.25}p{margin:0}a{color:var(--green-600)}button{font-family:var(--font-body)}svg.ic{flex:none;width:17px;height:17px}.page{max-width:1080px;margin:0 auto;padding:26px 20px 80px}.page-narrow{max-width:740px}.topbar{z-index:40;-webkit-backdrop-filter:blur(8px);backdrop-filter:blur(8px);border-bottom:1px solid var(--line);background:#fffffff0;position:sticky;top:0}.topbar-inner{align-items:center;gap:14px;max-width:1080px;margin:0 auto;padding:10px 20px;display:flex}.brand{align-items:center;gap:11px;text-decoration:none;display:flex}.brand-logo{width:auto;height:42px;display:block}.brand-mark{background:var(--green-600);border-radius:9px;flex:none;place-items:center;width:36px;height:36px;display:grid}.brand-mark svg{stroke:#fff;width:18px;height:18px}.brand-name{color:var(--ink);letter-spacing:-.01em;font-size:15.5px;font-weight:650}.brand-sub{color:var(--muted);margin-top:-2px;font-size:11.5px}.topbar-spacer{flex:1}.user-chip{align-items:center;gap:10px;display:flex}.avatar{background:var(--green-wash);width:34px;height:34px;color:var(--green-700);border-radius:50%;flex:none;place-items:center;font-size:12.5px;font-weight:650;display:grid}.user-chip .who{line-height:1.2}.user-chip .who .name{font-size:13.5px;font-weight:600}.user-chip .who .role{color:var(--muted);font-size:11.5px}.btn{border-radius:var(--radius-sm);cursor:pointer;white-space:nowrap;border:1px solid #0000;justify-content:center;align-items:center;gap:8px;padding:9px 16px;font-size:13.5px;font-weight:600;text-decoration:none;transition:background .15s,border-color .15s,color .15s;display:inline-flex}.btn:disabled{opacity:.55;cursor:not-allowed}.btn-primary{background:var(--green-600);color:#fff}.btn-primary:hover:not(:disabled){background:var(--green-700)}.btn-secondary{background:var(--surface);color:var(--ink);border-color:var(--line);box-shadow:var(--shadow)}.btn-secondary:hover:not(:disabled){border-color:var(--muted)}.btn-ghost{color:var(--ink-2);background:0 0}.btn-ghost:hover:not(:disabled){background:var(--surface-2);color:var(--ink)}.btn-danger{border-color:var(--line);color:#a33532;background:0 0}.btn-danger:hover:not(:disabled){background:#fbf0ef;border-color:#dfb3b1}.btn-sm{padding:6px 12px;font-size:12.5px}.btn-lg{border-radius:9px;padding:12px 22px;font-size:14.5px}.btn-block{width:100%}.btn .ic{width:15px;height:15px}.card{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow)}.card-pad{padding:24px}.field{flex-direction:column;gap:6px;margin-bottom:16px;display:flex}.field>label{color:var(--ink);font-size:13px;font-weight:600}.field .hint{color:var(--muted);margin-top:-2px;font-size:12.5px}.input,.select,.textarea{border:1px solid var(--line);border-radius:var(--radius-sm);background:var(--surface);width:100%;color:var(--ink);font-size:14px;font-family:var(--font-body);padding:9px 12px;transition:border-color .15s,box-shadow .15s}.input:focus,.select:focus,.textarea:focus{border-color:var(--green-500);outline:none;box-shadow:0 0 0 3px #1c7d5821}.textarea{resize:vertical;min-height:92px}.select{appearance:none;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='8'%3E%3Cpath d='M1 1l5 5 5-5' stroke='%237a817b' stroke-width='2' fill='none' stroke-linecap='round'/%3E%3C/svg%3E");background-position:right 12px center;background-repeat:no-repeat;padding-right:34px}.form-error{color:#8c2b29;border-radius:var(--radius-sm);background:#fbf0ef;border:1px solid #eccac8;margin-bottom:14px;padding:10px 14px;font-size:13px}.form-ok{background:var(--green-wash);color:var(--green-800);border-radius:var(--radius-sm);border:1px solid #c4dbce;margin-bottom:14px;padding:10px 14px;font-size:13px}.chip-group{flex-wrap:wrap;gap:8px;display:flex}.chip{border:1px solid var(--line);background:var(--surface);cursor:pointer;color:var(--ink-2);-webkit-user-select:none;user-select:none;border-radius:999px;padding:6px 13px;font-size:13px;font-weight:500;transition:all .13s}.chip:hover{border-color:var(--muted)}.chip.on{background:var(--green-wash);border-color:var(--green-500);color:var(--green-800);font-weight:600}.chip.chip-sm{padding:4px 11px;font-size:12px}.opt-cards{gap:10px;display:grid}.opt-card{text-align:left;border:1px solid var(--line);border-radius:var(--radius);background:var(--surface);cursor:pointer;align-items:flex-start;gap:12px;width:100%;padding:14px 44px 14px 16px;transition:all .13s;display:flex;position:relative}.opt-card:hover{border-color:var(--muted)}.opt-card.on{border-color:var(--green-600);background:var(--green-wash)}.opt-card:after{content:"";border:1.5px solid var(--line);border-radius:50%;width:16px;height:16px;transition:all .13s;position:absolute;top:16px;right:16px}.opt-card.on:after{border-color:var(--green-600);background:#fff;border-width:5px}.opt-card .oc-icon{background:var(--green-wash);width:34px;height:34px;color:var(--green-700);border-radius:8px;flex:none;place-items:center;display:grid}.opt-card.on .oc-icon{background:#fff}.opt-card .oc-icon svg{width:17px;height:17px}.opt-card .oc-title{font-size:14px;font-weight:650}.opt-card .oc-sub{color:var(--ink-2);margin-top:2px;font-size:12.5px}.auth-shell{flex-direction:column;min-height:100vh;display:flex}.auth-hero{background:var(--green-800);color:#e9f2ee;padding:48px 32px}.auth-hero .hero-inner{grid-template-columns:minmax(200px,320px) minmax(0,1fr);align-items:center;gap:56px;max-width:1040px;margin:0 auto;display:grid}.auth-hero .hero-art{aspect-ratio:1;background:var(--green-600);border-radius:36px;place-items:center;padding:11%;display:grid;box-shadow:inset 0 0 0 1px #ffffff14}.auth-hero .hero-art img{object-fit:contain;width:100%;height:100%;display:block}.auth-hero .hero-eyebrow{color:#fff;margin-bottom:10px;font-size:16px;font-weight:400}.auth-hero h1{color:#fff;letter-spacing:-.015em;text-transform:uppercase;max-width:18ch;margin:0 0 18px;font-size:clamp(30px,4.2vw,50px);font-weight:800;line-height:1.02}.auth-hero .lede{color:#ffffffdb;max-width:52ch;font-size:15px;line-height:1.6}.auth-hero .facts{grid-template-columns:1fr 1fr;gap:12px 24px;max-width:620px;margin:22px 0 0;display:grid}.auth-hero .fact{color:#ffffffe0;align-items:flex-start;gap:10px;font-size:13px;line-height:1.45;display:flex}.auth-hero .fact svg{color:#8fc4ab;flex:none;width:16px;height:16px;margin-top:1px}.auth-hero .hero-link{color:#fff;border:1px solid #ffffff59;border-radius:999px;margin-top:24px;padding:9px 16px;font-size:13px;font-weight:600;text-decoration:none;transition:background .15s,border-color .15s;display:inline-block}.auth-hero .hero-link:hover{background:#ffffff1a;border-color:#fff9}.auth-hero .hero-foot{color:#ffffff8c;margin-top:18px;font-size:12px}.auth-panel{flex:1;justify-content:center;padding:40px 24px 56px;display:flex}.auth-card{width:100%;max-width:430px}.auth-tabs{background:var(--surface-2);border:1px solid var(--line);border-radius:10px;margin-bottom:22px;padding:3px;display:flex}.auth-tabs button{color:var(--ink-2);cursor:pointer;background:0 0;border:none;border-radius:7px;flex:1;padding:8px 0;font-size:13.5px;font-weight:600}.auth-tabs button.on{background:var(--surface);color:var(--ink);box-shadow:var(--shadow-md)}.divider{color:var(--muted);align-items:center;gap:12px;margin:18px 0;font-size:12px;display:flex}.divider:before,.divider:after{content:"";background:var(--line);flex:1;height:1px}.section-head{flex-wrap:wrap;align-items:baseline;gap:12px;margin:30px 0 14px;display:flex}.section-head h2{font-size:17px}.section-head .count{color:var(--muted);font-size:13px;font-weight:500}.section-head .spacer{flex:1}.action-grid{grid-template-columns:1fr 1fr;gap:14px;display:grid}.action-card{border-radius:var(--radius);border:1px solid var(--line);box-shadow:var(--shadow);padding:24px;text-decoration:none;transition:box-shadow .15s,border-color .15s;display:block;position:relative;overflow:hidden}.action-card:hover{box-shadow:var(--shadow-md)}.action-card .ac-icon{border-radius:10px;place-items:center;width:40px;height:40px;margin-bottom:14px;display:grid}.action-card .ac-icon svg{width:19px;height:19px}.action-card h3{margin-bottom:5px;font-size:16.5px}.action-card p{font-size:13px;line-height:1.55}.action-card .ac-cta{align-items:center;gap:6px;margin-top:14px;font-size:13px;font-weight:600;display:inline-flex}.action-book{background:var(--green-700);border-color:var(--green-700)}.action-book:hover{border-color:var(--green-800)}.action-book h3,.action-book .ac-cta{color:#fff}.action-book p{color:#fffc}.action-book .ac-icon{color:#fff;background:#ffffff21}.action-volunteer{background:var(--surface)}.action-volunteer .ac-icon{background:var(--green-wash);color:var(--green-700)}.action-volunteer .ac-cta{color:var(--green-600)}.action-volunteer p{color:var(--ink-2)}.filterbar{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow);flex-wrap:wrap;align-items:center;gap:10px;margin-bottom:14px;padding:10px 12px;display:flex}.filterbar .f-ic{color:var(--muted);place-items:center;padding-left:4px;display:grid}.filterbar .input,.filterbar .select{width:auto;padding:7px 11px;font-size:13px}.filterbar .search{flex:1;min-width:140px}.filterbar .select{padding-right:30px}.repair-list{gap:10px;display:grid}.repair-card{cursor:pointer;padding:16px 18px;transition:border-color .14s,box-shadow .14s}.repair-card:hover{border-color:var(--green-500);box-shadow:var(--shadow-md)}.rc-top{align-items:flex-start;gap:13px;display:flex}.rc-title{overflow-wrap:anywhere;font-size:14.5px;font-weight:650}.rc-meta{color:var(--muted);overflow-wrap:anywhere;flex-wrap:wrap;align-items:center;gap:7px;margin-top:2px;font-size:12.5px;display:flex}.rc-meta .dot:before{content:"·";margin-right:7px}.rc-right{text-align:right;flex:none;margin-left:auto}.photo-thumb{object-fit:cover;border:1px solid var(--line);background:var(--surface-2);border-radius:8px;flex:none;width:44px;height:44px;display:block}.photo-thumb--empty{color:#b9beba;place-items:center;display:grid}.photo-thumb--empty svg{width:18px;height:18px}.photo-strip{flex-wrap:wrap;gap:8px;margin:2px 0 16px;display:flex}.photo-strip img{object-fit:cover;border:1px solid var(--line);cursor:zoom-in;background:var(--surface-2);border-radius:8px;width:76px;height:76px}.lightbox{z-index:300;cursor:zoom-out;background:#101411d1;place-items:center;padding:24px;display:grid;position:fixed;inset:0}.lightbox img{max-width:92vw;max-height:86vh;box-shadow:var(--shadow-lg);border-radius:10px}.upload-row{flex-wrap:wrap;gap:10px;display:flex}.upload-tile{width:84px;height:84px;position:relative}.upload-tile img{object-fit:cover;border:1px solid var(--line);border-radius:8px;width:100%;height:100%;display:block}.upload-tile .rm{border:1px solid var(--line);background:var(--surface);width:22px;height:22px;color:var(--ink-2);cursor:pointer;box-shadow:var(--shadow-md);border-radius:50%;place-items:center;padding:0;display:grid;position:absolute;top:-7px;right:-7px}.upload-tile .rm svg{width:11px;height:11px}.upload-add{border:1.5px dashed var(--line);background:var(--surface-2);width:84px;height:84px;color:var(--muted);cursor:pointer;border-radius:8px;place-items:center;gap:0;font-size:11px;font-weight:600;transition:all .13s;display:grid}.upload-add:hover{border-color:var(--green-500);color:var(--green-700)}.upload-add svg{width:18px;height:18px;margin-bottom:2px}.date-cards{grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:10px;display:grid}.date-card{border:1px solid var(--line);border-radius:var(--radius-sm);background:var(--surface);cursor:pointer;text-align:left;padding:12px 14px;transition:all .13s}.date-card:hover{border-color:var(--muted)}.date-card.on{border-color:var(--green-600);background:var(--green-wash)}.date-card .dc-day{letter-spacing:.06em;text-transform:uppercase;color:var(--muted);font-size:11px;font-weight:650}.date-card.on .dc-day{color:var(--green-700)}.date-card .dc-date{margin-top:2px;font-size:14px;font-weight:650}.date-card .dc-note{color:var(--muted);margin-top:2px;font-size:11.5px}.slot-grid{grid-template-columns:repeat(auto-fill,minmax(150px,1fr));gap:10px;margin-top:14px;display:grid}.slot{border:1px solid var(--line);border-radius:var(--radius-sm);background:var(--surface);cursor:pointer;text-align:left;padding:10px 12px;transition:all .13s}.slot:hover:not(:disabled){border-color:var(--muted)}.slot.on{border-color:var(--green-600);background:var(--green-wash)}.slot:disabled{cursor:not-allowed;background:var(--surface-2);color:var(--muted)}.slot .sl-time{font-size:13.5px;font-weight:650}.slot:disabled .sl-time{color:var(--muted);text-decoration:line-through}.slot .sl-avail{color:var(--muted);margin-top:2px;font-size:11.5px}.slot.on .sl-avail{color:var(--green-700)}.slot .sl-avail.low{color:var(--amber-deep);font-weight:600}.slot.on .sl-avail.low{color:var(--amber-deep)}.approve-card{background:#fffdf6;border-color:#ecdcb4;flex-wrap:wrap;align-items:center;gap:13px;padding:15px 18px;display:flex}.approve-card .a-actions{gap:8px;margin-left:auto;display:flex}.badge{white-space:nowrap;border-radius:999px;align-items:center;gap:6px;padding:3.5px 10px;font-size:11.5px;font-weight:600;display:inline-flex}.badge .bdot{border-radius:50%;flex:none;width:6px;height:6px}.badge-pending{color:#64675f;background:#f1f1ee}.badge-pending .bdot{background:#8a867d}.badge-confirmed{color:#1c5292;background:#e9f1fb}.badge-confirmed .bdot{background:#2a78d6}.badge-assigned{color:#3d3189;background:#edecf8}.badge-assigned .bdot{background:#4a3aa7}.badge-in_progress{color:#7d5600;background:#fbf3de}.badge-in_progress .bdot{background:#eda100}.badge-completed{color:#045d04;background:#e6f2e6}.badge-completed .bdot{background:#008300}.badge-cancelled{color:#96302f;background:#fbeeee}.badge-cancelled .bdot{background:#e34948}.steps{align-items:flex-start;margin-top:16px;display:flex}.step{flex-direction:column;flex:1;align-items:center;min-width:0;display:flex;position:relative}.step .s-dot{background:var(--surface);border:1.5px solid var(--line);width:24px;height:24px;color:var(--muted);z-index:1;border-radius:50%;place-items:center;font-size:11px;font-weight:650;transition:all .2s;display:grid}.step .s-label{color:var(--muted);text-align:center;max-width:92px;margin-top:6px;font-size:11px;line-height:1.25}.step:before,.step:after{content:"";background:var(--line);width:50%;height:1.5px;position:absolute;top:11px}.step:before{left:0}.step:after{right:0}.step:first-child:before,.step:last-child:after{display:none}.step.done .s-dot{background:var(--green-600);border-color:var(--green-600);color:#fff}.step.done .s-label{color:var(--green-700);font-weight:600}.step.done:before,.step.done:after{background:var(--green-600)}.step.current .s-dot{border-color:var(--green-600);color:var(--green-700);box-shadow:0 0 0 4px #1c7d5821}.step.current .s-label{color:var(--ink);font-weight:600}.step.current:before{background:var(--green-600)}.steps.steps-off{opacity:.5}.tabbar{background:var(--surface);border:1px solid var(--line);box-shadow:var(--shadow);border-radius:11px;gap:4px;margin:18px 0 22px;padding:4px;display:flex}.tabbar button{color:var(--ink-2);cursor:pointer;background:0 0;border:none;border-radius:8px;flex:1;justify-content:center;align-items:center;gap:8px;padding:10px 8px;font-size:13.5px;font-weight:600;transition:all .13s;display:inline-flex}.tabbar button:hover{color:var(--ink)}.tabbar button.on{background:var(--green-600);color:#fff}.seg{background:var(--surface-2);border:1px solid var(--line);border-radius:9px;padding:3px;display:inline-flex}.seg button{color:var(--ink-2);cursor:pointer;background:0 0;border:none;border-radius:7px;padding:7px 18px;font-size:13px;font-weight:600}.seg button.on{background:var(--surface);color:var(--ink);box-shadow:var(--shadow-md)}.cafe-select{border:1px solid var(--line);background:var(--surface);cursor:pointer;color:var(--ink);box-shadow:var(--shadow);border-radius:9px;align-items:center;gap:8px;padding:8px 14px;font-size:13px;font-weight:600;display:inline-flex}.cafe-select .pin{color:var(--green-600);place-items:center;display:grid}.cafe-select .pin svg{width:14px;height:14px}.cafe-select .caret{color:var(--muted);transition:transform .15s}.cafe-select.open .caret{transform:rotate(180deg)}.cafe-pop{z-index:30;background:var(--surface);border:1px solid var(--line);min-width:270px;box-shadow:var(--shadow-lg);border-radius:10px;padding:5px;position:absolute;top:calc(100% + 6px);left:0}.cafe-pop .cp-item{border-radius:7px;align-items:center;gap:10px;padding:10px 12px;font-size:13px;display:flex}.cafe-pop .cp-item.on{background:var(--green-wash);font-weight:600}.cafe-pop .cp-item .pin{color:var(--green-600);display:grid}.cafe-pop .cp-item .pin svg{width:14px;height:14px}.cafe-pop .cp-soon{color:var(--muted);border-top:1px solid var(--line-soft);margin-top:4px;padding:8px 12px 6px;font-size:12px}.vol-card{flex-wrap:wrap;align-items:flex-start;gap:18px;padding:22px;display:flex}.vol-card .avatar{border-radius:12px;width:52px;height:52px;font-size:18px}.vol-card .v-name{font-size:17px;font-weight:650}.vol-card .v-meta{color:var(--ink-2);margin-top:2px;font-size:13px}.vol-stats{gap:26px;margin-left:auto;display:flex}.vol-stat{text-align:center}.vol-stat .n{letter-spacing:-.01em;font-size:21px;font-weight:700}.vol-stat .l{color:var(--muted);font-size:11.5px}.repairer-card{flex-wrap:wrap;align-items:center;gap:13px;padding:15px 18px;display:flex}.repairer-card .r-main{min-width:0}.repairer-card .r-name{font-size:14px;font-weight:650}.repairer-card .r-sub{color:var(--muted);font-size:12.5px}.repairer-card .r-skills{flex-wrap:wrap;justify-content:flex-end;gap:6px;max-width:55%;margin-left:auto;display:flex}.skill-tag{color:var(--green-800);background:var(--green-wash);white-space:nowrap;border-radius:5px;padding:3px 8px;font-size:11.5px;font-weight:600}.skill-tag.more{background:var(--surface-2);color:var(--muted)}.modal-overlay{z-index:100;background:#12181470;place-items:center;padding:20px;display:grid;position:fixed;inset:0;overflow-y:auto}.modal{background:var(--surface);box-shadow:var(--shadow-lg);border-radius:14px;flex-direction:column;width:100%;max-width:620px;max-height:calc(100vh - 60px);display:flex;overflow:hidden}.modal-head{border-bottom:1px solid var(--line-soft);align-items:flex-start;gap:12px;padding:20px 22px 14px;display:flex}.modal-head h3{overflow-wrap:anywhere;font-size:16px}.modal-head .m-sub{color:var(--muted);margin-top:2px;font-size:12.5px}.modal-x{background:var(--surface-2);color:var(--ink-2);cursor:pointer;border:none;border-radius:7px;flex:none;place-items:center;width:28px;height:28px;margin-left:auto;display:grid}.modal-x:hover{background:var(--line-soft);color:var(--ink)}.modal-x svg{width:13px;height:13px}.modal-body{padding:18px 22px;overflow-y:auto}.modal-foot{border-top:1px solid var(--line-soft);flex-wrap:wrap;justify-content:flex-end;gap:10px;padding:14px 22px;display:flex}.detail-grid{grid-template-columns:1fr 1fr;gap:12px 18px;display:grid}.detail-row{min-width:0}.detail-row .d-label{text-transform:uppercase;letter-spacing:.06em;color:var(--muted);font-size:10.5px;font-weight:600}.detail-row .d-value{overflow-wrap:break-word;margin-top:2px;font-size:13.5px}.detail-row.wide{grid-column:1/-1}.detail-sep{border-top:1px solid var(--line-soft);color:var(--green-700);grid-column:1/-1;margin:6px 0 2px;padding-top:10px;font-size:12.5px;font-weight:650}.workflow-strip{flex-wrap:wrap;gap:8px;margin-top:4px;display:flex}.wizard-head{margin-bottom:20px}.wizard-head h1{letter-spacing:-.02em;font-size:23px;font-weight:700}.wizard-head p{color:var(--ink-2);margin-top:8px;font-size:13.5px;line-height:1.6}.wiz-progress{gap:6px;margin:20px 0 24px;display:flex}.wiz-progress .wp{background:var(--line);border-radius:4px;flex:1;height:4px;transition:background .2s}.wiz-progress .wp.on{background:var(--green-600)}.wiz-step-label{letter-spacing:.07em;text-transform:uppercase;color:var(--green-600);margin-bottom:16px;font-size:11.5px;font-weight:650}.wiz-foot{gap:10px;margin-top:24px;display:flex}.wiz-foot .spacer{flex:1}.done-screen{text-align:center;padding:46px 24px}.done-screen .done-ic{background:var(--green-wash);width:56px;height:56px;color:var(--green-600);border-radius:50%;place-items:center;margin:0 auto;display:grid}.done-screen .done-ic svg{width:26px;height:26px}.done-screen h2{margin:16px 0 8px;font-size:21px}.done-screen p{color:var(--ink-2);max-width:48ch;margin:0 auto 22px;font-size:13.5px;line-height:1.6}.stat-row{grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:12px;margin-bottom:14px;display:grid}.stat-tile{padding:15px 17px}.stat-tile .st-label{color:var(--ink-2);font-size:12px;font-weight:500}.stat-tile .st-value{letter-spacing:-.02em;margin-top:3px;font-size:27px;font-weight:700}.stat-tile .st-note{color:var(--muted);margin-top:2px;font-size:11.5px}.stat-tile .st-delta-up{color:#006300;font-weight:600}.charts-grid{grid-template-columns:1fr 1fr;gap:12px;display:grid}.chart-card{min-width:0;padding:18px 20px 14px}.chart-card.wide{grid-column:1/-1}.chart-card h3{margin-bottom:2px;font-size:13.5px}.chart-card .ch-sub{color:var(--muted);margin-bottom:12px;font-size:12px}.chart-wrap{position:relative}.viz-tooltip{z-index:20;pointer-events:none;background:var(--ink);color:#fff;box-shadow:var(--shadow-lg);white-space:nowrap;border-radius:7px;max-width:240px;padding:7px 11px;font-size:12px;line-height:1.45;position:absolute;transform:translate(-50%,calc(-100% - 10px))}.viz-tooltip .tt-title{font-weight:650}.viz-tooltip .tt-muted{color:#ffffffb8}.legend{flex-wrap:wrap;gap:6px 16px;margin-top:10px;display:flex}.legend .lg-item{color:var(--ink-2);align-items:center;gap:7px;font-size:12.5px;display:inline-flex}.legend .lg-swatch{border-radius:3px;flex:none;width:10px;height:10px}.legend .lg-count{color:var(--muted);font-variant-numeric:tabular-nums}.axis-text{fill:var(--muted);font-size:11px;font-family:var(--font-body);font-variant-numeric:tabular-nums}.bar-label{fill:var(--ink-2);font-variant-numeric:tabular-nums;font-size:11.5px;font-weight:600}.gridline{stroke:var(--line-soft);stroke-width:1px}.baseline{stroke:#c6cbc7;stroke-width:1px}.rank-list{gap:0;display:grid}.rank-row{border-bottom:1px solid var(--line-soft);align-items:center;gap:12px;padding:9px 2px;font-size:13px;display:flex}.rank-row:last-child{border-bottom:none}.rank-row .rk{background:var(--surface-2);width:22px;height:22px;color:var(--muted);border-radius:6px;flex:none;place-items:center;font-size:11.5px;font-weight:650;display:grid}.rank-row .rn{text-transform:capitalize;font-weight:600}.rank-row .rv{color:var(--muted);font-variant-numeric:tabular-nums;margin-left:auto}.empty{text-align:center;color:var(--muted);border:1.5px dashed var(--line);border-radius:var(--radius);background:var(--surface-2);padding:40px 20px}.empty .e-icon{color:#adb3ae;place-items:center;margin-bottom:10px;display:grid}.empty .e-icon svg{width:26px;height:26px}.empty .e-title{color:var(--ink-2);font-size:14px;font-weight:650}.empty p{margin-top:4px;font-size:12.5px}.splash{place-items:center;min-height:100vh;display:grid}.spinner{border:3px solid var(--line);border-top-color:var(--green-600);border-radius:50%;width:28px;height:28px;animation:.8s linear infinite spin}@keyframes spin{to{transform:rotate(360deg)}}.note-banner{background:var(--amber-wash);color:#7a5203;border-radius:var(--radius-sm);border:1px solid #ecdcb4;align-items:flex-start;gap:10px;margin-bottom:16px;padding:11px 14px;font-size:13px;display:flex}.grid-2{grid-template-columns:1fr 1fr;gap:0 16px;display:grid}.mt-8{margin-top:8px}.mt-16{margin-top:16px}.mt-24{margin-top:24px}@media (width<=880px){.auth-hero{padding:36px 24px}.auth-hero .hero-inner{grid-template-columns:200px minmax(0,1fr);gap:32px}.auth-hero .hero-art{border-radius:28px}.auth-hero .facts{grid-template-columns:1fr}.auth-hero .hero-foot{display:none}.charts-grid{grid-template-columns:1fr}}@media (width<=680px){.auth-hero{padding:28px 16px}.auth-hero .hero-inner{grid-template-columns:1fr;gap:20px}.auth-hero .hero-art{border-radius:24px;width:132px;padding:14px}.auth-hero .hero-eyebrow{margin-bottom:6px;font-size:15px}.auth-hero .facts{display:none}.auth-hero .hero-link{margin-top:18px}.auth-panel{padding:28px 16px 44px}.action-grid,.grid-2,.detail-grid{grid-template-columns:1fr}.vol-stats{justify-content:space-around;width:100%;margin-left:0}.step .s-label{font-size:10px}.repairer-card .r-skills{justify-content:flex-start;max-width:100%}.brand-sub{display:none}.brand-logo{height:36px}.brand-name{font-size:14px}}@media (width<=520px){.brand-name,.user-chip .who{display:none}.tabbar button{padding:10px 4px;font-size:12.5px}.modal-foot{justify-content:stretch}.modal-foot .btn{flex:1}}.welcome-actions{gap:12px;display:grid}.welcome-action{text-align:left;border:1px solid var(--line);border-radius:var(--radius);background:var(--surface);align-items:flex-start;gap:14px;padding:18px;text-decoration:none;transition:border-color .13s,box-shadow .15s;display:flex}.welcome-action:hover{border-color:var(--muted);box-shadow:var(--shadow-md)}.welcome-action .wa-icon{background:var(--green-wash);width:38px;height:38px;color:var(--green-700);border-radius:9px;flex:none;place-items:center;display:grid}.welcome-action .wa-icon svg{width:18px;height:18px}.welcome-action .wa-title{color:var(--ink);font-size:15px;font-weight:650;display:block}.welcome-action .wa-sub{color:var(--ink-2);margin-top:3px;font-size:12.5px;line-height:1.5;display:block}.welcome-action.primary{background:var(--green-700);border-color:var(--green-700)}.welcome-action.primary .wa-icon{color:#fff;background:#ffffff24}.welcome-action.primary .wa-title{color:#fff}.welcome-action.primary .wa-sub{color:#ffffffd1}.first-visit{background:var(--green-700);color:#fff;border-radius:var(--radius);box-shadow:var(--shadow-md);padding:22px}.first-visit .fv-head{align-items:center;gap:12px;margin-bottom:8px;display:flex}.first-visit .fv-icon{background:#ffffff24;border-radius:9px;flex:none;place-items:center;width:38px;height:38px;display:grid}.first-visit .fv-icon svg{width:18px;height:18px}.first-visit h3{color:#fff;margin:0;font-size:18px}.first-visit p{color:#ffffffdb;margin-bottom:16px;font-size:13.5px;line-height:1.55}.first-visit .fv-btn{color:var(--green-700);background:#fff;font-weight:700}.first-visit .fv-btn:hover{background:var(--green-wash)}.forgot-link{font:inherit;color:var(--green-700);cursor:pointer;background:0 0;border:0;margin-top:12px;margin-left:auto;margin-right:auto;padding:0;font-size:13px;font-weight:600;display:block}.forgot-box{border:1px solid var(--line);border-radius:var(--radius);background:var(--surface-2);color:var(--ink-2);margin-top:12px;padding:14px 16px;font-size:13px;line-height:1.6}.forgot-box a{font-weight:600}.coord-tag{background:var(--green-wash);color:var(--green-700);vertical-align:2px;border-radius:999px;margin-left:8px;padding:1px 8px;font-size:11px;font-weight:700;display:inline-block}.coord-actions{flex-wrap:wrap;flex-basis:100%;gap:8px;display:flex}.pw-panel{border:1px solid var(--line);border-radius:var(--radius);background:var(--surface-2);flex-basis:100%;margin-top:4px;padding:14px}.pw-panel .field{margin-bottom:0}.pw-panel .pw-row{flex-wrap:wrap;gap:8px;display:flex}.pw-panel .pw-row .input{letter-spacing:.03em;flex:200px;font-family:ui-monospace,Menlo,Consolas,monospace}.ticket-input{letter-spacing:.12em;text-align:center;font-variant-numeric:tabular-nums;padding:14px 12px;font-size:26px;font-weight:700}.ticket-card{border:2px dashed var(--green-600);border-radius:var(--radius);background:var(--green-wash);max-width:340px;margin:22px auto 0;padding:20px}.ticket-card .tk-label{color:var(--green-700);text-transform:uppercase;letter-spacing:.06em;font-size:12px;font-weight:600}.ticket-card .tk-code{letter-spacing:.06em;color:var(--green-800);font-variant-numeric:tabular-nums;margin:6px 0 4px;font-size:34px;font-weight:700}.ticket-card .tk-item{color:var(--ink-2);font-size:13px}.topbar-code{border-right:1px solid var(--line);flex-direction:column;align-items:flex-end;margin-right:4px;padding-right:14px;line-height:1.2;display:flex}.topbar-code .tc-label{color:var(--muted);text-transform:uppercase;letter-spacing:.05em;font-size:10.5px}.topbar-code .tc-value{letter-spacing:.06em;font-variant-numeric:tabular-nums;font-size:15px;font-weight:700}.rc-ticket{color:var(--green-700);letter-spacing:.04em;font-variant-numeric:tabular-nums;font-weight:650}.person-code{letter-spacing:.06em;color:var(--green-800);font-variant-numeric:tabular-nums;background:var(--green-wash);border-radius:999px;padding:3px 9px;font-size:14px;font-weight:700}.unread-dot{background:var(--c-red);color:#fff;vertical-align:middle;border-radius:999px;place-items:center;min-width:19px;height:19px;margin-left:8px;padding:0 5px;font-size:11px;font-weight:700;display:inline-grid}.seg-badge{background:var(--c-red);color:#fff;border-radius:999px;place-items:center;min-width:18px;height:18px;margin-left:7px;padding:0 5px;font-size:10.5px;font-weight:700;display:inline-grid}.followup-banner{border:1px solid var(--line);border-left:3px solid var(--green-600);border-radius:var(--radius-sm);background:var(--surface);align-items:flex-start;gap:12px;margin-bottom:14px;padding:13px 16px;font-size:13.5px;display:flex}.followup-banner .fb-sub{color:var(--ink-2);margin-top:3px;font-size:12.5px;line-height:1.5}.prior-note{border-radius:var(--radius-sm);background:var(--surface-2);border:1px solid var(--line);margin-bottom:18px;padding:13px 16px}.prior-note .pn-label{color:var(--muted);text-transform:uppercase;letter-spacing:.05em;margin-bottom:5px;font-size:11.5px;font-weight:600}.prior-note p{color:var(--ink-2);font-size:13px;line-height:1.55}.prior-note .pn-extra{margin-top:6px}.visit-note{border-radius:var(--radius-sm);background:var(--surface-2);border:1px solid var(--line);margin-top:10px;padding:12px 14px}.visit-note .vn-head{color:var(--muted);flex-wrap:wrap;align-items:baseline;gap:10px;margin-bottom:6px;font-size:12.5px;display:flex}.visit-note .vn-head strong{color:var(--ink);font-size:13px}.visit-note .vn-outcome{color:var(--green-700);font-weight:600}.visit-note p{color:var(--ink-2);margin-top:3px;font-size:13px;line-height:1.55}.visit-note .vn-label{color:var(--ink);font-weight:600}.modal-tabs{border-bottom:1px solid var(--line);gap:4px;margin-bottom:16px;display:flex}.modal-tabs button{cursor:pointer;color:var(--ink-2);background:0 0;border:none;border-bottom:2px solid #0000;margin-bottom:-1px;padding:8px 14px 10px;font-size:13.5px;font-weight:600}.modal-tabs button.on{color:var(--green-700);border-bottom-color:var(--green-600)}.thread-log{flex-direction:column;gap:10px;max-height:42vh;padding:4px 2px 12px;display:flex;overflow-y:auto}.thread-empty{color:var(--muted);padding:18px 4px;font-size:13px;line-height:1.6}.bubble-row{display:flex}.bubble-row.mine{justify-content:flex-end}.bubble{background:var(--surface-2);border:1px solid var(--line);border-radius:12px;max-width:82%;padding:9px 13px}.bubble-row.mine .bubble{background:var(--green-wash);border-color:#cfe3d8}.bubble .bb-who{color:var(--ink-2);align-items:baseline;gap:8px;margin-bottom:3px;font-size:11.5px;font-weight:600;display:flex}.bubble .bb-time{color:var(--muted);font-size:11px;font-weight:500}.bubble .bb-body{white-space:pre-wrap;word-break:break-word;font-size:13.5px;line-height:1.55}.thread-compose{align-items:flex-end;gap:8px;margin-top:6px;display:flex}.thread-compose .textarea{flex:1;min-width:0;margin:0}.thread-compose .attach-btn{flex:none;padding:9px 11px}.thread-compose .attach-btn svg{width:17px;height:17px}.thread-hint{color:var(--muted);margin-top:6px;font-size:11.5px}.bubble .bb-files{flex-wrap:wrap;gap:6px;margin-top:6px;display:flex}.bubble .bb-image{border:1px solid var(--line);background:var(--surface);border-radius:8px;width:132px;height:100px;display:block;overflow:hidden}.bubble .bb-image img{object-fit:cover;width:100%;height:100%;display:block}.bubble .bb-file{border:1px solid var(--line);background:var(--surface);max-width:100%;color:var(--ink);border-radius:8px;align-items:center;gap:7px;padding:6px 10px;font-size:12.5px;text-decoration:none;display:inline-flex}.bubble .bb-file[aria-disabled=true]{opacity:.6;pointer-events:none}.bubble .bb-file svg{width:14px;height:14px;color:var(--green-700);flex:none}.bubble .bb-file .bf-name{text-overflow:ellipsis;white-space:nowrap;min-width:0;font-weight:600;overflow:hidden}.bubble .bb-file .bf-size{color:var(--muted);flex:none}.compose-files{flex-wrap:wrap;gap:6px;margin-top:6px;display:flex}.compose-file{background:var(--green-wash);max-width:100%;color:var(--ink);border-radius:999px;align-items:center;gap:6px;padding:4px 6px 4px 10px;font-size:12px;display:inline-flex}.compose-file .cf-name{text-overflow:ellipsis;white-space:nowrap;max-width:180px;font-weight:600;overflow:hidden}.compose-file .cf-size{color:var(--muted)}.compose-file button{cursor:pointer;color:var(--ink-2);background:0 0;border:0;border-radius:999px;place-items:center;padding:2px;display:grid}.compose-file button:hover{background:#0000000f}.compose-file button svg{width:12px;height:12px}.thread-note{color:var(--muted);margin-top:10px;font-size:12px;line-height:1.5}@media (width<=520px){.topbar-code{display:none}.ticket-card .tk-code{font-size:28px}}@media print{.topbar,.wiz-foot,.filterbar{display:none!important}.ticket-card{border-color:#000}}.match-prompt h2{margin-bottom:10px;font-size:18px}.match-prompt p{color:var(--ink-2);margin-bottom:10px;font-size:13.5px;line-height:1.6}.match-actions{gap:10px;margin-top:18px;display:grid}.match-note{color:var(--muted);margin-top:16px;font-size:12.5px;line-height:1.55}.dupe-tag{background:var(--amber-wash);color:var(--amber-deep);vertical-align:middle;border-radius:999px;margin-left:8px;padding:2px 8px;font-size:11.5px;font-weight:600}
